Privacy Policy

Privacy Policy

Effective Date: February 2025

1. Introduction

Welcome to Groves Clean and Tidy (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you book a service or contact us.
• Payment Information: Payment details processed securely by third-party payment providers.
• Website Usage Data: Information about how you interact with our website, including IP address, browser type, and cookies.

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our cleaning services.
• Process bookings and payments.
• Communicate with you about your appointments or inquiries.
• Send promotional offers (with your consent).
• Ensure website security and improve user experience.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third parties who assist with payment processing, website hosting, and marketing.
• Legal Compliance: When required by law or to protect our rights.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the information we hold about you.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: Groves Clean and Tidy, hello@grovescleanandtidy.co.uk